Guten Morgen miteinander......
Habe es jetzt auch schriftlich (e-mail und Fax). Vieleicht interessierts euch ja?!
Hotel Nr. 1
Dear Ms ***** & Mr ******
Sunny greetings from the Seychelles. I am pleased that you made contact.
Unfortunately I need to inform you that we have not been paid for your
booking. We have tried to reach Blue Ocean Travel in this regard but have
not had a response yet.
We would still gladly welcome you into our hotel, but we would need you to
secure payment by credit card on arrival.
I understand that this is frustrating from your side. If you do manage to
reach Blue Ocean Travel, than please ask them to contact us urgently, so
that we may be in the position to offer you our usual professional services.
With kind regards, ×××××××
Bart Labuschagne, Coco de Mer Hotel, Seychelles.
Tel. +(248) 290 555 Fax +(248) 290 440 email@example.com
Dear Sir, Madame, We regret to inform you that Blue Ocean Travel has not yet made any payments for your accommodation yet which is supposed to be from 18-22 December 2009. Despite several warnings that we have sent to them to make the payment they has almost completely ignored our emails and now they are not even answering the phone. We have had some problems in the past with them to pay for accommodation for other clients as we had contract with them on one month credit terms. But since then, we have changed our contract with them and they should pay us 1 month prior to the arrival of their clients. We wanted to cancel your reservation with us, but then we realised that probably you are not aware that Blue Ocean Travel has not paid your reservation with us. So we decided to keep the reservation and the management told us to inform you upon arrival that you will need to make the payment directly with us by credit card (Master or Visa) Have you heard of any problems with this company in Germany? Kind Regards, ×××××××
Hotel Le Jardin des Palmes
Anse La Mouche
PO BOX 1405 Tel - 00 248 38 91 20
Mobile - 00 248 71 86 44
Fax - 00 248 35 5854
Auch Mitarbeiter haben Persönlichkeitsrechte, also bitte keine Namen posten, so wie Du Deinen ja auch rausgenommen hattest.