- Preis-Leistungs-VerhältnisSehr schlecht
Personal und Service sehr schlecht. Insbesondere Zimmerreinigung die gibt es gar nicht. Wir waren genau 5 Tage in diesem Hotel, an keinem Tag wurde das Zimmer gereinigt geschweige Bettwäsche gewechselt. Ich musste jeden Tag um frische Handtücher betteln. Wir hatten ein schönes Zimmer mit eigenem Pool, die terrasse war dreckig das wir den Poll nicht nutzen konnten.
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 3-5 Tage im September 2022 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Selcuk |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Guest, We regret to read that you experienced multiple problems during your stay, and we apologize for any inconvenience we caused you. This incident does not represent the quality of our services. Moreover, our whole housekeeping team is extremely committed to delivering a perfect and clean experience for each guest. All the premises of the hotel are cleaned regularly following all the health and safety regulations. Regarding the general cleanliness of the hotel, we would like to state that all our public spaces and rooms are cleaned thoroughly following all the health and safety regulations. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments in order to achieve a better guest experience. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Aris Moustakas General Manager