Anantara Al Jabal Al Akhdar Resort

Dear Mike, Thank you for taking the time to share your rating through HolidayCheck following your recent visit to our resort. We appreciate your feedback and are delighted to learn that you liked the place and the overall experience and thank you for your generous rating. We will certainly share your positive comments and ratings with our team members, who will be encouraged to know that their friendly service and their work were so much appreciated by you. I was very concerned to learn that your stay was negatively impacted by your room experience due to the view. Sadly, we were not aware as we would have rectified this concern immediately to ensure your complete comfort. If your time permits, I would be grateful if you could share some additional information for us to make every effort to enhance your future stays. However, I would like to extend my apologies for the aspects that did not meet your expectations. The team and I are very much looking forward to an opportunity to welcoming you again in the near future and make sure that will deliver the best of our service for you to get a memorable experience. Best regards, Maren Kuehl/ General Manager.