Aus Deutschland- Preis-Leistungs-VerhältnisEher gut
Gut aber mit Abstrichen, wie waren 14 Tage am Stück im Hotel. Hammerpreis - dafür hätte der Service deutlich besser sein müssen. Essen und Getränke top.
Sauber und sehr modern
Gastronomie sehr lecker, man wurde defintiv satt und die Qualität der speisen am Buffet waren durchgängig sehr gut.
Service des öfteren Lustlos, darf in der Preisklasse nicht passieren.
Sehr ruhig in einer tollen Anlage.
Beliebte Aktivitäten
- Strand
Nicht durch das Hotel genutzt.
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Dauer: | 2 Wochen im November 2022 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Alexander |
| Alter: | 26-30 |
| Bewertungen: | 13 |
Dear Alexander, Warmest greetings from Constance Ephelia Resort! Hope you had a safe flight back home. First of all, we would like to thank you for choosing us for your holiday destination and for taking the time in sharing your recent experience with us. We are thankful again for you to like the property, amazing huge area, very quiet in a great facility as an location, stylish Clean and very modern room, and service by our true people. We appreciate your comment ''Gastronomy was very tasty, you definitely got full and the quality of the food at the buffet was consistently very good.'' Overall, we are truly sorry to read your feedback as it seems we missed out to make you as happy as our other guests did. I am extremely saddened to learn that you did not have a experience as per your expectation about price; please note that we regularly benchmark our price against the other 5 stars’ hotels in the Seychelles in order to ensure a fair price towards our guests. In any case, your feedback is highly respected. Please rest assured we will look into each failed remark and the same has been shared with the concerned departments to prevent such a recurrence. Myself and the team will always be striving for continuous improvement. Please feel free to contact us at info@epheliaresort.com if there have anything we can do for you. We truly hope you will give second thoughts in coming back here, should you wish so, feel free to contact me personally and I will ensure a memorable stay. Sincerely, Stephane Duchenne General Manager
