Cora Hotel & Spa

Dear Guest, Thank you for staying at the brand-new Cora Hotel Spa & Resort and for taking the time to rate your experience with us. We are glad that you were pleased with our clean and comfy rooms. First, we are deeply sorry to hear that the overall experience did not meet your expectations due to the delay in the check-in process. In reference to this, please accept our most sincere apologies for the inconveniences caused due to the waiting time and delay. Indeed, the situation described is not in line with our quality and brand standards. Assisting our guests efficiently at all times is one of our top priorities. I would like to take this opportunity to reassure you that your comments have been shared with the departments involved in order to avoid future occurrences. We would like to state that we pay great attention to the best value for money. Our prices are decided taking in mind other hotels in the same category as ours as well as the standards of service we offer. If we have not met your expectations, we sincerely apologize. We are sorry to read that your experience in the restaurant area was below your expectations. We strive to achieve the best levels of quality and service, and we truly regret that we fell short of our goals. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments in order to achieve a better guest experience. We truly hope that despite the inconveniences, we will have the chance of welcoming you again in the future in order to ensure a much more satisfactory stay. Kind Regards, Panayiotis Pilihos