Dhawa Ihuru

Dear Stephan, Thank you very much for your constructive valuable feedback. First and foremost, please allow me to take this opportunity to apologize for the unpleasant experiences you encountered during your stay with us particular the size of our charming island and the condition of villas and facilities. I appreciate you taking your time to raise your concern which did not meet with your expectations and as well as our own too. This is certainly not indicative of the usual high standards of our resort, and I apologize again for these shortfalls. I have personally addressed this issue with the respective leaders to rectify root causes and establish corrective and preventive measures to avoid any future occurrence and improve our products and services. We are pleased to hear that you enjoyed our beautiful house reef full of restoring corals and vibrant seal life ideal for snorkeling, the rejuvenating spa treatment, and the impeccable service from our friendly, courteous and caring associates. We wish you would give us a second chance to experience our optimized offerings at Angsana Ihuru. Please do not hesitate to direct contact me for further assistance. With best regards, Kanruethai Roongruang General Manager Banyan Tree Vabbinfaru & Angsana Ihuru