Domes of Corfu, Autograph Collection

Dear anka, Thank you for sharing your feedback about your recent stay at Domes of Corfu. We genuinely appreciate your input, as it helps us to improve our services and ensure a better experience for our guests. We are very sorry to learn that some aspects of your stay did not meet your expectations. We sincerely apologize for the issues you encountered with the cleanliness of your room and the replenishment of towels. Your experience with our housekeeping is not reflective of our usual high standards. We also regret that the service you received did not align with the five-star experience we strive to provide. Your comments about the response to your complaints are concerning, and we will investigate these incidents to understand where we fell short and how we can improve our responsiveness and customer care. Regarding the cost of drinks and their inclusion with dinner, kindly be informed that they're not included in any meal plan. We aim to provide a diverse and enjoyable dining experience, and we will take your comments into account to enhance our menu variety. We value your feedback and regret that we did not meet your expectations during this visit. We hope you will consider giving us another opportunity in the future to provide you with the high-quality experience that many of our guests enjoy. Warm regards, Aggeliki Vlachou Assistant Guest Relations Manager