Emdoneni Lodge

Hi Christina. We apologise for your inconvenience that you had with our resident domestic cat. Trevor, the cat, was raised at the lodge as we are all animal lovers and dearly care for him and all our other cat species present at the lodge. On-check in you were informed about the house cat and his possible visits to your room, you unfortunately did not mention anything about your allergies? It was also mentioned to you that should he enter your room or you private space to gently hush him away. We strive in the cleanliness and service of our lodge, a bit harsh to say that the lodge is not clean. Our staff went out of their way to accommodate you in a friendly manner and did not charge you for your second night. Unfortunately the language barrier, you could not understand or speak proper English, were an issue and maybe you experience them unfriendly? Wooden chairs indeed look nice but in the harsh African sun it does not last. Guests love the colourful chairs and compliments us often on the elegantly and stylish décor done throughout the lodge. Kindest regards