Grand Hotel Via Veneto

Dear Peter, Greetings from Grand hotel via Veneto! I truly hope that you had a pleasant return journey home. Your comments in regards to the discomfort created by the room view has been reported to me and I was therefore utmost concerned to hear that we did not meet all of your expectations and we would like to apologize for the inconvenience this may have caused you. It is always better for us to know in advance the preferences you may have for your stay reason why we give he possibility on our web site to communicate all your needs. I hope these shortfalls will not tarnish your overall impression of Grand hotel via Veneto and deter you from staying with us. It would be our privilege to welcome you back in the near future, giving us another opportunity to make sure you have a wonderful stay with us. Feel free to contact me directly as I would be delighted to personally take care of your future reservation by assuring you a very warm welcome and very special treatment, We are looking forward to welcoming you back in Grand hotel via Veneto. Meanwhile please do not hesitate to contact me for any further assistance. Kind Regards Ilaria Lucani