Hotel Accent Inn Vancouver Airport

Dear Mr. Hagen, Thank you for submitting your feedback pertaining to your stay with us in March. I wished that you had enjoyed your stay with us and apologize that we didn't exceed or even meet your expectations this time around. We certainly strive to deliver an exceptional experience for all of our guests based on both cleanliness and service. We pride ourselves on being an equal opportunities employer and do not base our hiring on race or languages but rather on their possession of values which are similar to ours. Your feedback has certainly been shared with my team so that we can strive to exceed your expectations in the future. Arthur Wong General Manager