Hotel Holiday Inn Sofia

Dear Valued Guest, First of all, let us take the opportunity to thank you for choosing Holiday Inn Sofia for your recent stay. We value your Spire Elite IHG Rewards Club Membership and appreciate your feedback since it gives us the opportunity to uphold our standards and ensure we provide highest quality of service at all times. It is our goal to meet and exceed our guests' expectations and we are pleased you enjoyed our extensive breakfast buffet and recognized the highest standards of cleanliness and maintenance throughout the hotel. From the moment of our hotel opening, we have always made it our goal to provide consistently outstanding customer service and products, and this continues to be our main priority. As our history shows, previously you booked Suites and Executive rooms at our hotel and for these room types we offer mineral water and chocolates upon arrival on a complementary basis. They are stocked with slippers and bathrobes, which we also provide upon request in our standard rooms which you booked for the particular stay you are mentioning. Once again, dear guest, thank you very much for your loyal custom at our Holiday Inn Sofia hotel and for taking the time to share your opinion. We look forward to welcoming you back, hopefully in the near future. Kind Regards The Hotel Management