Aus ÖsterreichLage von Hotel ist super und sehr zentral. Leider waren sie ein wenig beim check-inn überfordert und haben uns zunächst ein ungewolltes barrierefreies zimmer gegeben.
| Infos zur Reise | |
|---|---|
| Verreist als: | Familie |
| Alter von Kindern: | 0 - 2 |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Patrick |
| Alter: | 31-35 |
| Bewertungen: | 34 |
Dear Patrick, Thank you for taking the time to share your feedback! We’re pleased to hear that you appreciated our very central location. We sincerely apologize for the inconvenience you experienced during check-in and for the initial room allocation. Please accept our apologies for any frustration this may have caused, as this is not the experience we aim to provide. Your comments have been noted and shared with our team to help us improve our processes. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future for a smoother and more enjoyable stay! Kind regards, Monika A., Front Office Supervisor
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