Hotel Sofitel Rome Villa Borghese

Dear Guest, Thank you for choosing the Sofitel Rome Villa Borghese on your visit to the “Eternal City”. We are pleased to hear that you enjoyed the central location, the comfort of the bed, the delicious breakfast as well as your experience dinner at our splendorous panoramic restaurant La Terrasse Cuisine & Lounge overlooking the "Eternal City". We do take all comments seriously and appreciate all the feedback we can get. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologise for the malfunction of the wardrobe door as well as for the loss of water in the bathroom. Moreover, we have taken note about your remarks concerning the lack of practicality of the hairdryer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Hudry General Manager