Kassandra Palace Seaside Resort

Dear Andrej, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. Both positive and negative comments are utilized and accepted by our resort because it helps us to become better and improve our services even more. I cannot but thank you for your special mention towards our most valuable asset, our staff. Regarding our rooms and our Main Restaurant, our resort is under regular improvement and every year we make partial renovations in our buildings and enhancements in organization in our establishment. Furthermore, we have a variety in our dinner buffet as every night we offer a different menu (Greek night, Italian night, Fish night) on top of our regular options. In addition, our food is being prepared by executive Chefs who strive to achieve the best service and give our guests an unforgettable tasting experience. Providing the best quality, taste and satisfying the preferences of our guests is of high importance to us. Also, if we were informed about the fact that the food was not to your liking while you were in-house, we would have gladly prepared something different for you. In addition, our animation program provides multiple activities every day such as yoga, Pilates, Aqua Zumba, Karaoke and Movie nights, Bingo and many more both for adults and children. Adults can exercise according to the sport activities and join theme parties. As for the kids, they absolutely should not miss paint and adventure activities. In addition, we also provide Saxophone nights, Live music, Greek nights and live DJ. Furthermore, our beach is rewarded with a Blue Flag which is one of the world’s most recognized voluntary awards for beaches. In order to qualify with the Blue Flag, a series of stringent environmental, educational, safety, and accessibility criteria were met and are maintained. On the other hand we are not responsible for the strange weather and the nature that may show a not so clear image, even though it is. If a guest is not satisfied in any aspect, we are available and ready to discuss and give solutions as exceeding our guests’ expectations is one of our primal goals. I am sorry to read that this was not the case in your situation. Once again, thank you for your feedback. Kind Regards, Despina Kaliva Guest Relations Manager