Kassandra Palace Seaside Resort

Dear Markus, Thank you for choosing Kassandra Palace Seaside Resort and for taking the time to share your holiday experience. Being able to offer you a nice experience is extremely pleasant and important for the entire team. I cannot but thank you for your special mention towards our most valuable asset, our staff. Moreover, let me state that in our company we accept both positive and negative comments. Regarding the prices, I can assure you that our prices are below average compared to those of other similar accommodation in Chalkidiki. If one takes in to account: • The environment of the resort • The star category of our company • The quality service provided by our well-trained staff during the service and • The quality of the products we provide. We are convinced that our prices are more than fair. Furthermore, the late check out depends on the availability of our rooms. If it is possible, we are more than eager to help with any request. Also, if a guest is not satisfied in any aspect, we are ready to discuss and give solutions as exceeding our guests’ expectations is one of our primal goals However, we assure you that we will take your remarks into serious consideration as through your feedback we can ameliorate ourselves. How lovely that in the end you are pleased with your stay and we were extremely happy to host you. Please feel free to contact us directly at reservations@kassandra-palace.gr in order to organize together your next summer holidays. We look forward to welcoming you back to the Kassandra Palace again soon. Kind regards, Despina Kaliva Guest Relations Manager