Kunuku Aqua Resort – Trademark Collection by Wyndham

Dear Stephanie, We guarantee that we deliver good service and quality in a clean park. We work very hard with a large team of people on a daily basis. As we can read in other reviews, we succeed. I am sorry to read that you are so dissatisfied with your stay with us. What a pity that you did not make an oral report during your stay here. Only at the last moment. During your stay, one of my colleagues had several contacts with your wife and everything was fine. Instead, you try to blackmail us. If we do not offer a free stay, you will write a bad review about us. It should be clear that we do not discuss intimidation and threats. Regarding your daughter's illness, which I find very unpleasant, I can tell you that one of the other children at the park has taken 'currant beard' from the Netherlands. Several children have suffered from this. This has been confirmed by 2 GPs. We live in the tropics and there are other animals than in Europe and it is even more important that you keep your environment clean. For example, do not leave a cake on the counter. Our swimming pools are cleaned and dusted every morning and tested daily to determine the amount of chlorine that needs to be added. We have offered you a different accommodation for all the inconvenience. To meet you, my colleague has transferred your bags. It is indeed very annoying that the air conditioning in one of the rooms did not work even though it was tested 2 hours before you moved. My colleague then asked your wife if a fan was needed. You have answered that this is not necessary. The pricing of each accommodation is different and varies depending on what is offered. The 'urine' on your balcony is easy to explain. The apartment where you stayed has recently had a paint job of her woodwork. Due to rain, water mixes with the excess stain on it. It might be crazy, but on an island that is part of the Kingdom of the Netherlands many Dutch guests come. In addition, Curaçao is close to South America. As a result, English, Spanish and Dutch are the main languages ​​that are spoken. If you still want to go on holiday in the Netherlands and most people speak German then I advise you to go to Zandvoort for a week. Kind regards Team Kunuku