Le Meridien Ile Maurice

Dear Klaus, Greetings from Le Meridien Ile Maurice! It was a pleasure to host you during your recent trip to our resort. Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team. We are grateful that you have appreciated the efforts and hospitality of our associates. However, we are very surprised to hear that we did not meet your expectations in regards to your room and the food and beverage. Please know we value our guests’ feedback and your comments have been shared with our team so we may continuously improve the guest experience. We will ensure the necessary guidelines are followed and you have our assurances that the issue raised will be addressed to prevent similar reoccurrences in the future. We trust that this apparent one-time situation would not tarnish your opinion of our hotel and we are looking forward to welcoming you back again. With our Best regards, The Management, Le Meridien Ile Maurice