Animation insbesondere Zeynep waren super; leider war all incliusive nicht all inklusive, sondern wir haben nur einen Teil der Getränke bekommen; Billard und Zimmersafe müssen extra bezahlt werden und der Basketball Platz war mit Liegen voll gestellt
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Dear Guest, Thank you very much for sharing your feedback with us. We are very pleased to hear that you enjoyed our animation activities and especially our team member Zeynep. We will gladly share your kind words with her. Regarding the points you have mentioned, we would like to clarify that our All Inclusive concept includes local alcoholic and non-alcoholic drinks. Some premium, import and branded drinks, as well as certain extra services such as billiard and safe box, are subject to an additional charge and this is stated in our concept information and fact sheets. We are also sorry to hear your comment about the basketball area. Your feedback is shared with our team and we will review this internally to avoid such inconvenience. We thank you once again for your review and we hope to have the chance to welcome you again and provide you with an even better experience in the future. Kind regards, Limak Arcadia Sport Resort Hotel
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