Meliá Las Américas - Adults only

Thank you for highlighting our beautiful beach and our privileged location. However, It is disappointing to know that you experience here only reflected in a 3 star review. Please, accept our apologies because we were not able to deliver the great expectation that you rightfully deserve from Meliá Las Américas. We deeply regret that. It is evident that some services during your stay were not performed according to the high standards that characterize our company Meliá Hotels International. Thank you for bringing those incidents to our attention so we can improve our services and the levels of satisfaction that we desire and that our clients deserve. I assure you that we will carefully analyze your words and take the appropriate actions so that situations such as the ones you refer to do not happen again. We hope you will excuse us and give us another opportunity in the future to welcome and host you in the best way. Best regards Commercial Department