Aus Deutschland- Preis-Leistungs-VerhältnisGut
Sehr bemühtes Team, guter Service. Wir waren erst in einem nicht-renovierten Zimmer untergebracht, das sehr altbacken war und etwas unangenehm gerochen hat. Auf Nachfrage wurden wir sofort in ein modernes Zimmer umgebucht, das absolut in Ordnung war. Inzwischen sind wohl alle Zimmer renoviert, das Hotel ist also zu empfehlen.
Beliebte Aktivitäten
- Geschäftsreise
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 1-3 Tage im Oktober 2019 |
| Reisegrund: | Arbeit |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Nik |
| Alter: | 31-35 |
| Bewertungen: | 20 |
Dear Nik, Firstly, receive our apologies for not being able to answer to this review in German on this occasion. On behalf of the whole team of Melia London Kensington we would like to thank you very much for choosing us and for the time taken to share this wonderful review with other travelers, We are delighted to learn that your stay with us as overall satisfactory and that you found our great location and our newly renovated rooms to impress you the most! Our guests' complete satisfaction is our main priority and we would like to share with you that wefinished the interior refurbishment of our facilities, working to improve our guests' experience. We have just reopened our rooms, lobby, bar and restaurant. All the comments we receive are of great value for our continuous improvement and yours have been shared with the management team in order to review this internally and establish the necessary measures on our way towards the excellence. We loved having you here; we are confident of the multiple benefits these changes will bring us and we hope to enjoy them with you in the future! Kind regards, The Front Office team
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