Mercure Resort Sanur

Dear Bernhard, Warmest greetings from Mercure Bali Sanur Resort. Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our property reasonable for the price and appreciated our friendly staff, well-maintained pool facilities, and the variety offered at our breakfast buffet. We apologize for any inconvenience caused by the worn furnishings and the lack of information regarding the air-conditioned room for day use showers. Your comments are valuable to us, and we will address these areas for improvement to enhance the overall guest experience. We're glad to hear that you enjoyed the convenience of our location with nearby restaurants and shops. Please rest assured that we will continue to strive for excellence in providing our guests with a comfortable and enjoyable stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for more better experience. With Kindest Regards, Dayu Purba Guest Experience Manager