Metropolo by Golden Tulip Krakow

Dear Norbert, Thank you for sharing your feedback about your stay with us, and please accept my sincere apologies for the delayed response. I am truly sorry to read that your experience did not meet expectations and that you encountered issues with the condition of the hotel, the cleanliness, and the value of our breakfast. This is far from the level of quality and comfort we strive to provide. We take your comments very seriously, and I would greatly appreciate it if you could get in touch with us directly so that we can better understand the details of your stay and address them properly. Your feedback is invaluable to us in improving our services. Once again, please accept my apologies for the inconvenience you faced, and thank you for bringing these matters to our attention. With best regards, Piotr J