Für den Preis zahlen Sie, alles perfekt sein sollte. Das Zimmer war makellos, das Personal ist sehr höflich, aber einige Abstriche wurden nicht die höchste Bewertung haben darf. Langsam check-out, intermittierende Geräusche auf der obersten Etage und einem schönen großen Pool, aber fast immer im Schatten sind die falschen Noten.
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- Sonstiges
Dear Antonio, Thank you for sharing your feedback following your recent stay. I was pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams. However, I have noted as well your comments on the delay in service and would like to apologize on the inconvenience caused. We will be continuing to work on improving our customer service standards as expected by all our guests. Many thanks for your valuable review and we look forward to welcoming you back in our hotel in the near future with improvements from our team. Sincerely, Mark J. Heywood General Manager
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