Radisson Blu Hotel, Prague

Dear Juergen, Thank you for taking the time to share your detailed feedback. We truly appreciate your comments—it’s through insights like yours that we continue to improve. We’re glad to hear you found our central location convenient for exploring Prague and that you appreciated the spaciousness of our family rooms. Your note about reserving parking in advance is indeed important, and we’re glad you highlighted this for future guests. We’re genuinely sorry to learn about the inconveniences you experienced, especially regarding the bathroom setup and early check-in. Your comfort is very important to us, and we understand how a high bathtub edge can be challenging for some guests. We’re currently reviewing our room facilities and will certainly take your comments into account for future renovations. As for early check-in, while we always do our best to accommodate such requests, it can be more difficult during high occupancy periods. That said, your VIP status is important to us, and we regret that this was not reflected more clearly during your arrival. We also appreciate your feedback on the breakfast environment—our team is working on optimizing both the layout and seating to improve the atmosphere during busy hours. We would love another chance to welcome you back and provide a more seamless and comfortable experience. Please don’t hesitate to contact me directly should you plan a return visit. Best regards, Jan Sovadina General Manager Radisson Blu Hotel Prague