Radisson Blu Plaza Hotel

Dear Jacqueline, I am truly sorry to hear about your disappointing experience at our hotel. Your feedback is very concerning, and I want to assure you that what you encountered is not reflective of the standard of service we strive to provide at Radisson Blu Plaza Hotel, Oslo. Please accept my sincere apologies. If you would like to provide more in-depth feedback, I would appreciate the opportunity to discuss your experience further. Please feel free to contact me directly. We take your comments very seriously, and I will certainly address with our team to ensure that such experiences are not repeated. Our goal is always to provide attentive and caring service to all our guests, and I regret that we failed to meet your expectations. Best regards, João Ferreira Guest Relations Manager Radisson Blu Plaza Hotel, Oslo