Aus DeutschlandEs gab für Hotelgäste kaum animationen im hotel. Es waren kakerlaken in meinem Badezimmer und auch Ameisen liefen dort oftmals rum, da diese durch die Balkontüre durchpassten. Die Bettsachen hatten Flecken und auch hinter dem Nachttisch fande ich tote Insekten. Der Service allerdings war wirklich toll und zuvorkommend
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 3 Wochen im Juli 2025 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | J. |
| Alter: | 31-35 |
| Bewertungen: | 2 |
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to hear about the inconveniences you experienced during your stay. Please accept our deepest apologies for the issues related to room cleanliness and pest disturbances — this is certainly not the standard of comfort and care we strive to maintain. We have already shared your comments with our housekeeping and maintenance teams to ensure that immediate corrective actions are taken to prevent a recurrence. On a positive note, we are truly pleased to hear that our service team made a good impression and that you found them attentive and accommodating. Your kind words will be shared with them as encouragement. We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much more pleasant experience in the future.
