Aus DeutschlandVeraltestes Hotel Sauberkeit im Poolbereich lässt zu wünschen übrig Personal unfreundlich außer an der poolbar Beim Abendessen wurde mal freundlich herausgebeten wenn die Zeit um war(21:31 Uhr)
Beliebte Aktivitäten
- Strand
| Infos zur Reise | |
|---|---|
| Verreist als: | Freunde |
| Dauer: | 2 Wochen im September 2024 |
| Reisegrund: | Strand |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Matze |
| Alter: | 31-35 |
| Bewertungen: | 2 |
Dear Matze, Thank you for sharing your feedback with us. We truly appreciate your comments as they help us improve our services. We are sorry to hear that some aspects of your stay did not meet your expectations. Please know that we are continuously working to maintain a high standard of cleanliness in all areas, including the pool, and will address the issues you mentioned. Regarding your experience during dinner, we apologize if our approach felt rushed. While we do have set dining times to ensure all guests are served promptly, our intention is never to make anyone feel unwelcome. We will certainly review how we communicate these timings to make sure our guests feel comfortable and relaxed. We hope to welcome you again and offer a more enjoyable stay in the future. Kind Regards, Sandy Beach Team
