Secrets Royal Beach Punta Cana - Adults only

Dear Michael G, Thank you for choosing Secrets Royal Beach Punta Cana for your recent vacation. We appreciate the opportunity to have been your host during your time here. Our main objective is to have to guarantee the maximum satisfaction of all our guests. We extend our sincerest apologies for any aspects of your stay that did not meet your expectations. Your feedback is invaluable to us, and we want to assure you that we take it seriously. On the other hand, we want to emphasize that our customer base is incredibly diverse, with individuals of all races, nationalities, ages, and gender orientations. We take pride in providing the same level of respect and service to everyone who stays at our resort. We are committed to providing an excellent experience for all our guests, regardless of their background. Once again, thank you for choosing Secrets Royal Beach Punta Cana as your gateway to the Dominican Republic. With this said, we sincerely hope to have the opportunity to welcome you back in the future for a renewed opportunity to redeem your confidence in our resort and service. Best Regards Jose Maria Perez General Manager