Secrets Royal Beach Punta Cana - Adults only

Dear Beck Peter, Thank you for taking the time to share your experience at Secrets Royal Beach Hotel. We're delighted to hear that you enjoyed our well-maintained tennis courts and the quality of the food. Your compliments for our friendly staff, including Clara, Poché, Charina, Francis, and Marcos, mean a lot to us. We regret that your special room request was not honored and that you did not receive a response via email. We appreciate your understanding and regret the inconvenience this has caused. As valued repeat guests, we will address this issue with our management team to prevent such occurrences in the future. Regarding your feedback about OLEO and wait times at other restaurants, we appreciate your input and will take steps to improve the dining experience for all of our guests. Thank you for choosing Secrets Royal Punta Cana and for sharing your comments with us. All the comments from our guests are important to us since feedback is always taken into consideration to improve and be able to offer our guests remarkable experiences. We would kindly like to ask you if you could please contact us via email at your All the comments from our guests are important for us since feedback is always taken into consideration to improve and be able to offer our guests remarkable experiences. We would kindly like to ask you if you could please contact us via email atlinamaria.abreufrias@dreamsresorts.com to provide us with more detailed information about your stay. Best Regards Roberto Iglesias General Manager