SENTIDO OBLU Helengeli

Dear Nadine Rudolp, Greetings from OBLU NATURE Helengeli by SENTIDO! Thank you for taking the time to share your feedback about your recent stay and for choosing our island. We truly appreciate your honest comments. While we are pleased to hear that you found the rooms and cleanliness to be satisfactory, we regret that the overall atmosphere did not meet your expectations for relaxation. Our resort aims to offer a vibrant island experience that can include lively moments, and we understand that this may not suit every traveler’s preference. Your perspective is valuable and helps us better communicate our experience to future guests. We are particularly grateful for your remarks regarding nature and reef conservation. Protecting our marine environment is a priority for us, and we continue to work closely with sustainability partners to enhance conservation efforts and minimize our impact on the reef and surrounding ecosystem. Your feedback reinforces the importance of these initiatives, and it will be shared with our management and environmental teams. Thank you once again for your review. We hope you will consider visiting us again in the future, perhaps at a time or in an area of the island that better aligns with your expectations. Sincerely, Alain Trefois General Manager