Aus Österreich- Preis-Leistungs-VerhältnisEher gut
Frühstück war sehr gut. Das Personal sehr nett. Die Roofbar war sehr schön. Die Zimmer und die Gänge waren mit schmutzigen, fleckigen Teppichböden ausgelegt. Aussicht vom Balkon war auf eine weiße Hausmauer.
Beliebte Aktivitäten
- Kultur & Erlebnis
- Ausgehen & Nightlife
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 3-5 Tage im Juni 2025 |
| Reisegrund: | Stadt |
| Infos zum Bewerter | |
|---|---|
| Vorname: | Andrea |
| Alter: | 56-60 |
| Bewertungen: | 1 |
Dear Andrea, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed our breakfast, found our staff to be friendly, and appreciated the atmosphere of our rooftop bar. Your kind comments will be shared with the team, as they are always encouraged by positive recognition. However, we regret to learn that the condition of the carpeting in the rooms and hallways did not meet your expectations. Please rest assured that this matter has been brought to the attention of our housekeeping and maintenance teams for immediate review and improvement. We also acknowledge your comment regarding the balcony view, which can indeed vary depending on room location. We hope to have the opportunity to welcome you back in the future and provide you with an experience that fully meets your expectations. Yours sincerely, Smy Lisboa Team,
