allgemein sehr freundliches Personal
- ZimmergrößeGut
- SchlafqualitätSehr gut
- SauberkeitSehr gut
Minibar (Kühlschrank) war trotz Leistungsvereinbarung "all inclusive" leer (was im Reiseprospekt nicht ausdrücklich erwähnt ist) und wurde trotz Reklamation mit den im Paket enthaltenden Getränken nicht aufgefüllt.
- EssensauswahlGut
- GeschmackGut
bei 1 Bar mussten sogar trotz "all inclusive" alle Getränke bezahlt werden
- DeutschkenntnisseEher schlecht
Bester Service
- Zimmer
Beliebte Aktivitäten
- Pool
- Strand
- Verfügbarkeit der LiegenSehr gut
- SauberkeitSehr gut
Aktivitäten am Pool
- Baden & Planschen
- Entspannen
Wassertemperatur
- warm
Nur erwartete Kosten
- Ja
Infos zur Reise | |
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Verreist als: | Paar |
Infos zum Bewerter | |
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Vorname: | Moritz |
Bewertungen: | 1 |
Dear Moritz, Thank you for choosing to stay at Summer Island Maldives and for taking the time to share your feedback with us. We're glad to hear that you found our staff generally very friendly. However, we apologize for any inconvenience caused regarding the minibar and the inconsistency with the "all-inclusive" service. Your feedback is valuable to us, and we will address these issues with our team to ensure that such oversights are rectified and do not recur in the future. We understand your disappointment with the situation at the bar where drinks had to be paid for despite being part of the "all-inclusive" package. This is not the standard of service we strive to provide, and we apologize for any confusion or inconvenience this may have caused during your stay. saying that we have share all inclusive drinks menu with all of our customers. Please know that we take your feedback seriously and will use it as an opportunity to improve our services for the benefit of our guests. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future. Warm regards, Team Summer