Swiss-Belhotel Segara Resort & Spa

Dear Heike, Thank you for taking the time to tell us about your experience at the Swiss-Belhotel Segara. we do apologize that your experience did not meet your expectations and please allow me to express our sincerest apologies. At Swiss-Belhotel Segara, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Front Office Manager