TH Costa Rei Free Beach Resort

Thank you for sharing your experience with us. We are really happy that you appreciated the cleanliness of the facility and the rooms, as well as the organization of the complex, elements to which we devote great care every day. We understand your observation about the structure of the rooms: some of them are indeed older, but we try to keep them always tidy and perfectly clean, in anticipation of future renovations. We are sorry that the culinary proposal did not fully meet your expectations, especially regarding the temperature of the dishes. We will strive to improve service and quality monitoring so that even pasta and hot dishes are always served at the right temperature. We will consider your comment on the language and accessibility of the program to improve our multilingual communication. Finally, we confirm that for safety and environmental reasons, there is a ban on smoking on the beach, in line with local regulations and with the aim of protecting the well-being of all guests. We thank you for your comment, which will be useful for us to continue to improve, and we hope to welcome you back to our TH Resorts.