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Igor (41-45)
SchweizAus der Schweiz
November 2023
Gutes Familienresort mit verbesserungswürdiger Internetverbindung
5,0 / 6

Allgemein

Nettes Familienresort in Nusa Dua mit großen Schwimmbecken und leckeren Restaurants. Alleine die Internet-Verbindung muss verbessert werden. Sonst war alles in Ordnung, komme gerne wieder in dieses Luxury Collection Hotel.


Infos zum Bewerter
Vorname:Igor
Alter:41-45
Bewertungen:314
Kommentar des Hoteliers

Dear Igor, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking your precious time for highly rating us and having chosen our resort as your preference stay. We are thrilled to know you have had a wonderful stay and our facilities have meet up to your expectations in making your stay at The Laguna Resort & Spa enjoyable. At the other side, we deeply apologize for the less than perfect experience you encountered in relation to the internet connection. This is not the level of service we strive to provide, and we appreciate your patience in bringing it to our attention. Please do know that your feedback is important for us and we are always looking to serve our guests better and continuing to improve. Once again, thank you for choosing The Laguna, a Luxury Collection, Resort & Spa, Nusa Dua and do hope we have a chance to welcome you back to create better holiday experience with you. Warm regards, Lucia Liu General Manager