Leider ist die Unterkunft etwas heruntergekommen. Alle Sitzmöglichkeiten in der Bar haben riesige Flecken. Das Zimmer war ok, die ganze Woche über wurde der Sand il Eingang nicht entfernt. Das Essen war ok, aber immer lau bis kalt und das Fleisch sehr oft trocken. Auch die Abwechslung des Buffet hielt sich in Grenzen.
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- Strand
Hello Jen, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not fully meet your expectations. Please accept our sincere apologies for the points you mentioned, especially regarding the condition of some areas, the cleanliness at your room entrance, and the food experience. This is not the level of service we aim to provide, and your comments have been shared with our teams so we can improve. Your feedback is very important to us, and it helps us do better. We truly hope we will have the chance to welcome you again and offer you a much better experience. Best, Vikash Dawoo General Manager
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