- Zustand des HotelsEher schlecht
- Allgemeine SauberkeitEher schlecht
Reinigung des Zimmers nur oberflächlich. Aufgrund defekter Wasserleitungen mussten wir das Zimmer wechseln. Einrichtung veraltet.
- Ausstattung des ZimmersEher schlecht
- GeschmackGut
- FreizeitangebotGut
Beliebte Aktivitäten
- Strand
- Zustand & Qualität des PoolsGut
Infos zur Reise | |
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Verreist als: | Paar |
Kinder: | Keine Kinder |
Dauer: | 2 Wochen im April 2023 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Frank |
Alter: | 51-55 |
Bewertungen: | 1 |
Dear Frank, Thank you for taking the time of sharing your experience at our resort. I have read your remarks with much concern and am sorry that your vacation was not as per your expectations. I would like to apologise for the inconveniences caused. I would like to assure you that this is not our usual level of standard. I have taken your comments very seriously and have briefed my Housekeeping along with Maintenance teams accordingly to avoid such situations in the future. I hope that you will give us another chance to welcome you back for a better experience. Warm regards, Alessandro Schenone General Manager