TUI Blue Bahari Zanzibar

Dear So Lala, Tropical greetings from Zanzibar Island. Thank you for choosing TUI BLUE Bahari Zanzibar as your preferred hotel in Zanzibar. I regret the experience you had at the beach. Being a public beach, it does make it a little difficult to control the traffic of the vendors. However, we try to accommodate our guests by providing the private beach within the resort grounds. For the benefit of a wider digital audience, should you want to take a dip in the warm waters of the Indian Ocean or admire the ocean life at the reef, our team offers a guided reef walk tour twice a week, as well as having security along the beach, in the case that you feel uncomfortable in any way. In regards to the mold, allow me to clarify that it was actually water damage caused due to unexpected rains while we were doing a minor renovation to some rooms. I am pleased to inform that we had closed the affected rooms and our maintenance Team has been working day and night to making sure the matter is resolved. On the other hand, I am very happy to read your comments echoing the excellent service provided by my Team and indeed, they deserve all the praise for the superb work they do. I am glad that you enjoyed the variety offered in our restaurants and hope you had a chance to try all the 5 outlets and the diversity we offer in the dining options. Once again, thank you for sharing your feedback with us and I look forward to welcoming you back soon and making your next vacation an even more memorable one. Kind regards, Reda Sweed – General Manager