Deutscher Reiseleiter immer vor Ort, Reinigungspersonal vorbildlich und aufmerksam (Blumenschmuck, auffüllen der Minibar) komplette Anlage sauber und extrem gepflegt (Gartenarbeiten). Was allerdings nicht schön war, dass wir trotz all inklusive auf bestimmte Getränke Aufpreis bezahlen hätten müssen (z.b. Martini, Havana)

Aktivitäten

Beliebte Aktivitäten

Strand

Infos zur Reise
Verreist als:	Paar
Dauer:	2 Wochen im November 2023
Reisegrund:	Strand

Infos zum Bewerter
Vorname:	NATALIE
Alter:	41-45
Bewertungen:	5

Kommentar des Hoteliers

Dear Natalie, Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate your positive remarks regarding the presence of our TUI rep and the exemplary service provided by our cleaning staff. Regarding your observation about certain premium drinks incurring an extra charge, we'd like to clarify that these beverages are not included in our standard all-inclusive package. We offer a selection of premium drinks for an extra charge to guests who wish to enjoy a more extensive range of options. We hope you were still able to enjoy the many other aspects of our hotel and had an overall pleasant experience. If you have any further comments or suggestions, please feel free to share them. We value your feedback and strive to improve our services based on guest input. Thank you for choosing to stay with us, and we look forward to the possibility of welcoming you back for another enjoyable visit. Best Regards, Reda Sweed, General Manager.

Bewertung melden

Vorherige Bewertung

„Traumhafter Urlaub auf Sansibar”

Nächste Bewertung

„Oase der Erholung”