Die Klimaanlage im Zimmer wird saisonbedingt nicht eingeschaltet laut Management, obwohl in mein Zimmer den ganzen Tag die Sonne scheint und aufgrund den noch hohen Nachttemperaturen es nicht abkühlt!!! Eine Zumutung! Und es gibt auch trotz Nachfrage keinen Ventilator. Kathastrophal! Ich schlafe keine Nacht richtig - Erholung gleich Null!!!
- ZimmergrößeSchlecht
- SchlafqualitätSehr schlecht
- SauberkeitGut
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Verreist als: | Paar |
Infos zum Bewerter | |
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Vorname: | Dagmar |
Bewertungen: | 1 |
Dear Urlauber, Thank you for sharing your feedback with us. I’m very sorry to hear about the discomfort you experienced with the room temperature during your stay. I completely understand how important a good night's sleep is for a relaxing holiday, and I apologize for the inconvenience caused by the lack of air conditioning and fans during your visit. While the seasonal guidelines typically prevent us from turning on the air conditioning, we recognize that it can still be quite warm at night, and we will review your feedback to see if there are any alternative solutions for future stays. We always aim to make our guests as comfortable as possible, and I regret that we were unable to provide the rest and comfort you expected. Thank you again for your valuable comments, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future. Best regards, Chaima Hwimel BLUE Guide Digital Guest Experience