Dear Patrycja goodmorning. Please accept my apologies for the delay in getting back to you. Our friendly reception Team can provide you with an adapter and the price is 2.50 euro. Wishing you a very safe journey and are looking forward to welcoming you. Best regards, Ele Papapetrou General Manager
Hallo !
Wir reisen auf Deutschland an, benötigen wir einen Adapter für die Steckdose ? LG
Hallo :) wie kann man das swim up Zimmer buchen? Leider finde ich hier die Option nicht. Lg
Dear Patrycja, Thank you for contacting us and please accept our apologies for the delay in replying to you. Swim up rooms are sold via TUI DE or our Website. If I can be of further assistance please do not hesitate to contact us. Warm regards, Ele Papapetrou General Manager
Hallo ! Ist der hotelstrand ein Sandstrand? Falls nein, muss man zum Sandstrand lange laufen? LG
Hello once again, The beach is across the road from the Hotel and if you turn to the left when you reach the Beach and walk for 5 minutes you will come across the Blue Flag Pantahou Beach with crystal clear waters and fluffy sand. We will be more than happy to show you the right direction upon your arrival. Bon Voyage, Ele Papapetrou General Manager
Beim Doppelzimmer Superior sehe ich nur Fotos mit ein Doppelbett aber wir sind 2 Erwachsene und 1 Kind. Wo soll mein Kind schlafen?
Goodmorning Martin , Thank you for your inquiry and for choosing to stay with us. Superior rooms have either 2 single beds or a Double with an armchair which becomes a bed. If the child is over 1 years old, kindly email us to organise an extra bed. We are looking forward to welcoming you. Kind regards, Ele Papapetrou General Manager
Hallo ist die Sauna Nutzung kostenlos?
Thank you Martin for contacting us. There is a sauna at the hotel. The fee is 12 euro per hour and an appointment needs to requested 1 hour prior usage. Warmest regards, Ele Papapetrou General Manager
Hallo, wir reisen in 3 Wochen ins Atlantica Santa Napa und freuen uns sehr. Wir haben ein Doppelzimmer mit Inland View. Sind die Badezimmer renoviert?
Dear Lessa, thank you for choosing to stay with us in 3 weeks time. It will be a pleasure to host you. In an effort to establish your room type we require your booking reference number. Kindly email me directly at e.papapetrou@atlanticahotels.com and I shall revert back to you. I am looking forward to hearing from you. Warm regards, Ele Papapetrou General Manager
Hallo haben die Familienzimmer mit einer Tür abgetrennte Schlafräume?
Dear Dietmar, thank you for your inquiry. We wish to advise you that we have family rooms with partitions. Meaning there is a double bed, designed wooden partitions and in the second room, 2 single beds. These are called family rooms with partitions. If you require anything further please do not hesitate to contact us. We are always at your disposal. Warmest regards, Ele Papapetrou General Manager
Haben die Familienzimmer mit Indoor View bereits modernisierte Badezimmer oder sind diese noch alt?
Dear Michael, We appreciation you inquiry and wish to advise that the family rooms at Annex 1 have partitions and modernised bathrooms with showers. Please let us know if you require anything further. Sunny regards, Ele Papapetrou General Manager
Ich hätte gern ein Superiorzimmer im neuen Adults only-Bereich. Wie kann ich dieses buchen?
Dear Heike, Thank you for your inquiry. There are 2 ways you may reserve a Superior room at the 16+ area. You may either contact our travel partners or you may reserve directly by emailing us at info.sanctanapa@atlanticahotels.com We are looking forward to hearing from you. Sunny regards, Ele Papapetrou General Manager
Kann man das Toilettenpapier runterspülen oder muss es im Eimer entsorgt werden?
Goodafternoon Gisbert, and Thank you for your inquiry. Cyprus sewerage system just started getting upgraded; however, we still have to use the bins/buckets everywhere, for this matter. If I can be of further assistance, please do not hesitate to email me at e.papapetrou@atlanticahotles.com Warm regards, Ele Papapetrou General Manager