Dear Ela, Thank you for your message. The correct email address to contact us is hc.saharabeach@ttshotels.com.tn. Please feel free to resend your request there, and our team will be happy to assist you. Best regards, Arwa Slama Guest Relations Team
Ich habe unter dieser Emailadresse meinen Zimmerwunsch angegeben und keine Rückantwort erhalten.
Ist info.saharabeach@ttshotels.com.tn aktuell?
kann man auch draußen essen?
Dear Franz, Thank you for your question. Yes, you can enjoy meals outside at our resort. While the main buffet restaurant is indoors, we offer late breakfast at La Brise, our beach restaurant with a beautiful sea view, and snacks and light meals at our outdoor Telegraph Bar. This way, you can enjoy your meals in the fresh air and by the sea. We look forward to welcoming you! Best regards, Arwa Slama Guest Relations Team
Hallo wenn ich Doppelzimmer mit Meerblick gebucht habe, bekomme ich dann auch ein Zimmer mit kompletten Meerblick und hat man guten Blick aufs Meer?
Dear Julia, Thank you for your message. All our double rooms with sea view offer a lateral sea view, meaning you will enjoy a view of the sea from your room, although it may not be directly front-facing. We look forward to welcoming you! Best regards, Arwa Slama Guest Relations Team
Wieviel Quadratmeter gross sind die Doppelzimmer ? Bestehen die Familienzimmer aus 2 Räumen ? Gibt es Doppelzimmer mit Verbindungstür ?
Dear Simon, Our double rooms are approximately 23m² and are designed to accommodate up to two adults (max 2pax). The family rooms do consist of two separate sleeping areas, offering more space and privacy, making them ideal for families with children. We also have a limited number of connecting double rooms available upon request. If you are interested in this option, please let us know in advance, and we will do our best to accommodate your request, subject to availability. Guest Relations Team Arwa
Gibt es einen Wasserkocher auf dem Zimmer?Wir würden mit 2 Erwachsene und ein Kind anreisen reicht ein Doppelzimmer?LG
Ja, gibt es
Konnte in der Beschreibung nichts finden.
Gibt es einen Arzt und/oder Apotheke in der Anlage?
Dear Ela, Thank you for your message. Yes, we have an outsourcing nurse on site and on call every day with a medical office located within the hotel premises. In case of any health concerns, our team will be happy to assist you in contacting the doctor. While we do not have a full pharmacy on-site. For anything more specific, a pharmacy is located just a short drive away, and our staff can help arrange transportation (taxi) if needed. Please don’t hesitate to reach out if you have further questions.
Was wird im Teens Club angeboten? :)
Gibt es in Block 1 u 2 Stirnseite (direkter Meerblick) auch Double Single With Child Seaside view Zimmer?
Dear Ela, Thank you for your message and interest in Sahara Beach Aqua Park Resort! Our Teens Club offers a variety of fun and age-appropriate activities, including games, challenges, and events – all designed to help teens connect, have fun, and enjoy their holiday in a relaxed atmosphere. Regarding your second question: Double Single With Child Seaside View rooms may be located in Blocks 1 and 2, but please note that direct sea view (front side) rooms are limited and not guaranteed for this room category. If you have a preference for a specific location orview, feel free to mention it in yo
@Sahara Beach, besteht die Möglichkeit zwei Zimmerkarten zu bekommen ? Ist ganz hilfreich, wenn man mit Teenagern reist und die Mädels länger brauchen
Dear Uwe, Thank you for your message. Yes, absolutely — if you would like a second room key, simply ask at the reception desk upon arrival or anytime during your stay. We understand how helpful it can be, especially when traveling with teenagers! Should you have any other requests, we’ll be happy to assist. Warm regards, Arwa Slama Guest Relations Team
Diebstahl kann nicht der Grund sein, denn in der Regel bekommt man Karten und wenn die bei CheckOut nicht abgegeben werden, zahlt man eben
Dear Guest, Thank you for your message and for sharing your perspective. We completely understand your point and appreciate your experience with other hotels. At Sahara Beach Aqua Park Resort, as a 3-star family-friendly resort, we aim to keep our concept as simple and accessible as possible for our wide range of guests. For this reason, we do not use a towel card system or similar deposit-based services. This decision is not primarily due to concerns about theft, but rather to maintain a straightforward, relaxed atmosphere without added procedures during check-in and check-out.
Ute, weißt Du, warum es hier keine Poolhandtücher gibt ? Kenne ich so garnicht, egal wo ich bisher gewesen bin.
Dear Ute, Thank you for your message and for sharing your thoughts with us. We completely understand your surprise — pool towel service is indeed common in many resorts. At Sahara Beach Aqua Park Resort, this service is currently not available, and guests are kindly asked to bring their own towels or purchase them from the shops on-site. If there is anything else we can do to make your stay more comfortable, please don’t hesitate to let us know. Warm regards Arwa Slama Guest Relations Team