Die Anlage war sehr sauber , das Personal sehr freundlich und hiflsbereit. Der Essensbereich glich einem Wartesaal in einee grösseren Bahnhof und die Beschallung war of unerträglich laut und aufdringlich. Das Essen dürfte etwas verbessert werden.
Dear Maria, Thank you for sharing your feedback following your stay with us. We are pleased to hear that you appreciated the cleanliness of the hotel and the friendliness and helpfulness of our team. Our main restaurant offers a lively atmosphere with a wide variety of dining options throughout the day, which many guests enjoy during busy meal periods. For guests seeking a more relaxed dining experience, we also offer our à la carte restaurant, providing a calmer setting and personalized service. We would also like to mention that our Guest Relations team is always available during our guests’ stay to assist with any preferences or requests and help ensure a comfortable and enjoyable holiday experience. Thank you once again for your comments, and we hope to welcome you back to Crete in the future. Warm regards from Crete, Team Aelius Hotel & Spa
