- Preis-Leistungs-VerhältnisSchlecht
Außen hui, Innen pfui trifft es ganz gut. Hotelanlage wirkt anfangs sehr neu, aber bei genauerer Betrachtung ist leider alles verkommen!
Obwohl wir im sensus Bereich waren, waren die Zimmer alles andere als gut bzw. sauber! Unsere zimmertüre ging nur mit Gewalt auf und die WC Türe und Duschtüre ging garnicht zu! sehr viele Ameisen im Zimmer!
Essen war gut und abwechslungsreich, aber leider sehr für Engländer ausgerichtet .Ein großes Lob an die Bardame im Sensusbereich!
Beliebte Aktivitäten
- Strand
Infos zur Reise | |
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Verreist als: | Familie |
Dauer: | 1 Woche im Juli 2025 |
Reisegrund: | Strand |
Infos zum Bewerter | |
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Vorname: | Kiki |
Alter: | 36-40 |
Bewertungen: | 1 |
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. At Aelius Hotel & Spa, we aim for the highest cleanliness standards and strictly follow HACCP guidelines to ensure the well-being of our guests. We regret to hear about the condition of your room and the issues you mentioned. This does not reflect the standards we strive for, and we would like to investigate further. Please get in touch with us at info@lavrishotels.com so we can locate your booking and address the matter appropriately. Regarding your comments on the food, we offer a wide variety of dishes to cater to the preferences of all our guests. We understand that food preferences are subjective, and our chefs are always happy to prepare a plate according to your liking. In addition, we host themed dinner nights such as Italian, Street Food, Mediterranean, Greek, and Cretan, celebrating authentic flavors and highlighting the richness of local cuisine. We truly value your feedback, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you again and offer you a more enjoyable stay. Warm regards from Crete. Team Aelius Hotel & Spa