Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience did not meet your expectations, especially as it seems you may have visited us before. We understand your concerns regarding crowding in the pool and restaurant areas, and we regret that this impacted your ability to fully enjoy your stay. Please be assured that we are continuously reviewing our capacity management, especially during peak periods, to ensure all guests can have a more relaxed and enjoyable experience. We also take your comments regarding food hygiene and quality very seriously. Our team is committed to maintaining high standards, and your feedback has been shared with our kitchen and service departments for immediate review. On a more positive note, we’re glad you appreciated the convenient location and the warmth of our staff—Greek hospitality is something we’re proud of, and it’s wonderful to know it still made a difference in your stay. While we understand your decision, we sincerely hope you might consider giving us another chance in the future. We’d love the opportunity to welcome you back under improved circumstances. Warm regards, Stella Chatzikonstantinou Public Relations Manager