Almar Jesolo Resort & Spa

Dear Marinda, thank you for sharing your experience, although we are truly sorry to learn that your stay did not meet your expectations. We regret to hear that you perceived an unhelpful attitude from the Management. On the contrary, we are committed every day, with passion and professionalism, to delivering a service worthy of the five stars we represent. We are always open to dialogue and ready to listen to any remarks or suggestions, even during the stay, so that we can take timely action whenever needed. We are pleased that you appreciated the kindness of our Staff, but we are sorry to read your words regarding our culinary offer. It would be very helpful for us to better understand what specifically caused your disappointment, as we work with great care to ensure the highest quality of ingredients and refined preparation. Should you wish, we would kindly invite you to contact us privately with further details, so that we can review the matter. We value every review as an opportunity to improve, and we sincerely hope to welcome you again in the future, offering you an experience more in line with your expectations. Warm regards, Monica Bonamassa General Manager