Almar Jesolo Resort & Spa

Dear Akito, Thank you for taking the time to share your detailed feedback following your stay with us in October 2023. We are pleased to hear that you enjoyed the beautiful room and the sensational sea view. We regret to learn that your experience did not meet your expectations, particularly regarding the suitability of our resort for families with young children. While we are not a family resort, we warmly welcome children and have designed spaces for them, such as our outdoor children's pool. Additionally, the private golden beach directly in front of our resort is perfect for children to play, with shallow waters that gradually deepen, making it safe and enjoyable for young ones. Regarding the cleanliness of the pool, we are sorry to read your comments. Our pool and beach staff are highly attentive to maintaining meticulous cleanliness, which is one of our top priorities. Surely, if you had reported this oversight to our staff, they would have addressed it immediately. Nevertheless, we will inform our Pool & Beach Manager to ensure even greater attention to this aspect and we thank you for your note. Regarding the condition of our bicycles, we are sorry to hear about your experience and that the bicycles were not properly maintained. This is the first time we have received such feedback, and we assure you that each time a guest returns a bicycle, it is cleaned and thoroughly inspected.We apologize for any inconvenience caused by this oversight. Our team is committed to providing the best service possible should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to our staff, who are always available to help. We apologize that you experienced monotony at our breakfast buffet. We offer a wide variety of sweet and savory delicacies, such as juices (ace, orange, and pineapple), still and sparkling water, Prosecco, and apple juice à la carte. Our hot selections include scrambled eggs, frankfurters, baked tomatoes, bacon, sausages, and beans in sauce. We have an array of breads including cereal bread, rye bread, white bread, milk sandwich, and soybean bread. Our pastries feature empty croissants, and those with apricot, chocolate, and custard fillings, along with vegan and wholemeal options à la carte. Our cheese selection includes massdammer, edamer, fresh goat or cow emmental, parmesan, brie, taleggio, babybell, smoked scamorza, plus mozzarella and ricotta every day. Cold cuts include salami, mortadella, cooked ham, raw ham, and turkey breast. For smoked fish, we rotate between salmon, swordfish, and herring. Fresh sliced fruit options are watermelon, melon, pineapple, and peach, along with single portion fruits in syrup like peaches, plums, pears, and apricots. We also offer single portion salads of lettuce, carrot, and tomato. Our yogurt selection includes organic white yogurt, organic lean white yogurt, honey yogurt, and fruit yogurts such as apricot, strawberry, organic strawberry, royal jelly, white lactose-free, and lactose-free strawberry and raspberry. We provide margarine and butter, and our pastry offerings feature portion cakes by our pastry chefs including chocolate, tenerina, margherita, with apples, yogurt, ricotta, and pistachio, as well as chocolate and blueberry muffins, donuts with white, pink, and chocolate icing, lactose-free chocolate, cherry, and apricot tarts, and donuts with custard. For gluten-free options, we have packaged products including fruit cereals, vanilla petit biscuits, madeleines, citrus pie, and plumcake. We also offer rusks, organic whole wheat rusks, Sesam Wasa crackers, Crispin 'Light, Vollkornbrot (sliced rye bread), and rice cakes. Our buffet includes jams and cereals with various jams in jars such as strawberry, cherry, orange, apricot, black currant, raspberry, and peach, as well as Nutella, honey, peanut butter, and single-portion cereals like honey crunchy, chocolate rice, jungle crunch, oat flakes, organic corn flakes and corn flakes, organic fruit muesli, and bran sticks. We also have dehydrated and dried fruit options like fruit melange, red currants, raisins, Chilean grapes, peeled almonds, and dehydrated plums, along with pumpkin seeds, goji berries, and sunflower seeds. Our show cooking station offers eggs prepared fried, scrambled, as omelettes, or stuffed with vegetables à la brunoise such as tomato, onion, zucchini, peppers, bacon, ham, cheese, mushrooms, salmon, and spinach. We also serve boiled eggs on request, poached eggs on toast, pancakes with maple syrup, Nutella or jam, and crepes with jam or Nutella or savory with filling on request. A 'la carte options include Hemingway, Florentine, and Benedictine eggs, as well as milk and water porridge. Our a la carte cafeteria offers American coffee, espresso, tea, herbal teas, hot chocolate, centrifuges, and juices. We provide a range of milk including cow's milk, lactose-free, semi-skimmed, soy, almond, oat, rice, and much more. However, in addition to our wide offer, you can always ask our staff for any specific request, as we will always try to provide everything you want even if it is not present in the buffet. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide a better experience for your family. Warm regards, Monica Bonamassa Resident Manager