Aus DeutschlandWirkt mondän. Leider passt das ungelernte Personal nicht zum sonst positiven Gesamteindruck. Und: auf Kreta spürt man dass man willkommen ist. In dem Hotel ist man ein Kunde, der höflich bedient word
Beliebte Aktivitäten
- Sonstiges
| Infos zur Reise | |
|---|---|
| Verreist als: | Paar |
| Dauer: | 2 Wochen im Mai 2023 |
| Reisegrund: | Sonstige |
| Infos zum Bewerter | |
|---|---|
| Vorname: | AEJ |
| Alter: | 51-55 |
| Bewertungen: | 2 |
Dear AEJ, Thank you for taking the time to review our hotel and we appreciate your rating. We are committed to providing a luxurious experience, without any pretentiousness and whilst the balance can be challenging, we believe, that we are achieving this. We are saddened to hear that your overall positive impression was overshadowed by your customer service experience. Guest comments greatly assist us in constantly in evaluating the level and quality of our services and facilities and therefore all comments of both positive, as well as negative nature, are being thoroughly looked into. We certainly look forward to welcoming you back in the near future and should you do so feel free to contact us directly for any assistance. We will be more than happy to assist. Kind Regards, Marios Vassiliou General Manager
