Amwaj Rotana Jumeirah Beach Residence

Dear Daniela, Greetings from Amwaj Rotana Jumeirah Beach! Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the spacious and comfortable room during your stay! We’re also grateful for your comments regarding the beach and elevators. We understand that the beach access and the additional cost for the sunbeds can be a bit inconvenient. In reference to the elevators, we genuinely regret the inconvenience and delay you've experienced. We do understand how frustrating this can be. Please rest assured that we are already aware of this issue and are actively working on a solution. A project to improve the elevator system is currently in progress, and we are committed to enhancing the guest experience by addressing this challenge. We truly appreciate your insights, as they help us continue to enhance the experience we offer to our guests. We hope to have the opportunity to welcome you back and provide you with an even better stay next time. Once again, thank you for choosing to stay with us and for your time in sharing your feedback. With kind regards, Hossam Kamal General Manager