Schönes Hotel, insgesamt guter Service, sauber, geschmackvoll eingerichtet, gute Auswahl am Buffet. einige Mankos: -keine Duschen am Pool -keine Möglichkeit die Füße nach dem Strand zu waschen -Billard, Tennis: Ausrüstung sehr desolat -Animationspersonal ab und zu zu aufdringlich -Strandöffnugszeiten zu kurz -inkludierter offener Wein nicht unter 2 Promill trinkbar
Beliebte Aktivitäten
- Strand
Dear Julian, Thank you very much for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the overall atmosphere of the hotel, the cleanliness, the design, and the variety offered at the buffet. It is always encouraging to know that these aspects contributed positively to your stay. At the same time, we appreciate your constructive comments. Your observations regarding the absence of showers and foot-washing points near the pool and beach, as well as the condition of the sports equipment, have been noted and will be shared with the relevant teams for review and improvement. Regarding the animation, our aim is to create a friendly and engaging environment while always respecting each guest’s personal space. We regret if at any moment this felt intrusive. As for the wine selection, we regret that it did not meet your expectations. We continuously review our beverage offerings, and your feedback is valuable in helping us improve. Thank you once again for your comments. We hope to have the opportunity to welcome you back to ananea Diamonds Mapenzi Beach for an even better experience in the future. Warm regards, Daniel
